AI & omnichannel
AI that answers, qualifies and books.
We're experts in custom AI solutions, complex messaging integrations and APIs. We design agents that sit on top of your CRM and property or booking systems, hold real conversations over SMS, RCS and WhatsApp, and pass warm, qualified leads to your team.
Bespoke AI agents
Natural-language search, instant answers and intent prediction, trained on your inventory, policies and tone of voice. Built to hand over to a human the moment it matters.
Omnichannel messaging
SMS, RCS and WhatsApp from one orchestration layer, with premium network routing, real-time reporting and the throughput to send thousands of messages a second.
APIs & integration
More than a decade integrating CRMs, PMSs and internal systems with our messaging gateway, automating campaigns, alerts, reminders and notifications.
Personalisation
Behavioural insight, customer data and AI combined to recommend the right home, upgrade or offer for each person, and to remember them next time.
See it work
One conversation. Three channels. Zero missed leads.
Switch channel to see how the same agent adapts: rich cards and quick replies on WhatsApp and RCS, and clean links on plain SMS. Every step writes back to your CRM.
CRM · synced
- Enquiry captured · 2 bed · green space · EV
- 3 homes matched from live PMS
- Qualified · budget & move date
- Viewing booked · Sat 11:00
Our series on AI
What AI actually is: the flavours, the limits, the opportunities.
How 3D and AI are reshaping customer experience in the Living sector
The traditional website is no longer enough. The future of customer experience is immersive, intelligent and increasingly personalised.
Regulating AI: Frankenstein's monster or guardian angel?
Regulating AI may seem like trying to nail a jelly to a wall. That isn't stopping the world's governments from having a crack at it.
2024: beyond the AI hype, towards hyper-personalisation
"Predictions can be very difficult," said Niels Bohr, "especially about the future." Here are ours anyway.
Artificial intelligence: what's all the fuss about?
You could be forgiven for getting into a right tizz about AI. A plain-English guide to what it is, and what it isn't.
Strategic partnerships
Co-create with us.
Whether you want to talk about an upcoming project or simply say hello, drop us a line and a senior member of the team will be in touch.